This video tutorial shows you how to customize the client appointment rescheduling experience in BookingPress. You’ll see how to customize the Customer Panel or My Bookings panel from the BookingPress Customize page, along with the messages shown when an appointment is rescheduled. The video also covers how to customize the Reschedule Appointment email notification and use dynamic placeholders to personalize the email content.
You’ll then see how the rescheduling process works from the customer’s side. From the Customer Panel, the customer can open their appointment record and click the Reschedule icon to choose a new appointment date and time from the available options. The video shows how the customer selects their preferred slot and saves the changes, giving you a clear view of the complete client-side rescheduling experience.