When any timeslot is fully booked, the Waitlist allows the customers to still book the appointment and try their luck on getting the service.
Using BookingPress Waiting List (Add-on), whenever any of the customers with approved appointments cancels, or reschedules their appointment to another time, the slot becomes available, and a customer in the waiting list can claim it.
Easy for waitlisted customers to confirm their seats, as whenever the first customer cancels or reschedules the appointment, the particular seat will be shown as available to the waitlisted customers. Plus, an Email notification will be sent to all those awaited customers. The first confirming customer from the waitlist will be benefitted first unless another customer cancels or reschedules the appointment.
This helps save time & cost for your business, as one customer may cancel the appointment, but another customer is already to book the canceled appointment timeslot, keeping the flow constant.
So, the cancellation will no more ruin the business, but will enlarge its efficiency.
In short, with the BookingPress Waiting List Add-on, you can:
- Allow customers to join the waiting list when a preferred timeslot is fully booked
- Keep customers informed when a previously unavailable timeslot becomes available
- Send Email notifications to waitlisted customers when a seat becomes available
- Give waitlisted customers an opportunity to claim a canceled or rescheduled appointment
- Let the first confirming customer from the waiting list benefit from the available slot
- Keep your appointment schedule active even when customers cancel or reschedule their bookings
- Reduce the chances of losing bookings because of last-minute cancellations
- Give customers another opportunity to get their preferred service and timeslot
The Waiting List Add-on is useful for businesses where popular services or busy time slots often fill up quickly. Thus you can give them the option to join the waiting list and receive an opportunity when a slot becomes available.
This also gives your customers a better chance of getting the appointment they want as well as helps your business make better use of available slots.