The BookingPress Ratings and Review Addon allows your customers to rate and review staff members after completing their appointments.
These ratings and reviews help your customers to check staff performance and choose the right staff member while booking a service. All ratings and reviews will be visible to customers which helps to build more trust and transparency.
The best part? Each and every of your staff members can keep track of their overall ratings and understand customer feedback, so they can provide better service next time. Even you can arrange staff members listing based on their ratings to show the highest-rated staff members first or keep the existing staff order.
Apart from this, you can also share review links through notifications, making it easier for customers to provide their feedback after appointments.
You can use BookingPress Ratings and Reviews Addon so you get to:
- Allow customers to rate staff members after their appointments.
- Let customers share reviews about their service experience
- Display ratings and reviews to help customers choose staff members.
- Give staff members a way to keep track of their overall ratings
- Help staff members understand customer feedback and improve their service
- Arrange staff member listings based on their ratings
- Show the highest-rated staff members first
- Keep the existing staff member order when preferred
- Share review links through booking notifications
- Make it easier for customers to leave feedback after completing an appointment
All in all, Ratings and reviews give customers more info when picking a staff member, and give your team useful feedback about their services.
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