7 Free Online Government Scheduling Software
Town halls, state government agencies, and even courts today can significantly benefit from handling citizen appointments via modern scheduling software – fully online. Passport offices, social security offices, veteran affairs, you name the workloads – can be simplified for both sides: no need to wait in queues for citizens and much easier people and documents management for the local officials.
Today, we’re researching the best online government scheduling tools, and most of them have free plans with limited capabilities. A few premium-only but affordable appointment scheduling systems are also included for your convenience.
BookingPress (Free)
BookingPress is a free appointment scheduling software suitable for any hourly service business and governmental institutions as well. Courts can schedule appearances, hearings, or meetings with law enforcement officials; unemployment offices can easily invite citizens to schedule available time with officials, etc. As a plugin, BookingPress works only on WordPress websites.
It handles all the tasks, from a citizen selecting available time on your website, optionally selecting a governmental official, to receiving reminders about the visit. Since it’s not fully tailored to all possible governmental needs but general appointment scheduling, you might need to do some customization and workarounds in the software settings. However, it’s perfectly suitable for public facilities, libraries, and city councils. Watch demos to understand how it can meet your needs.
Appointy (Free)
Appointly is a widely used scheduling software for businesses, which can occasionally be used as an online government scheduling software. In particular, it promises to be a perfectly suitable solution for libraries, public sector banks, marriage license offices, and more small and big departments. The availability in 32+ languages, secure payment gateways, and seamless data submission through the software can suit the needs of officials and citizens alike. According to the software stats, at the moment, 4,700+ government offices use Appointy worldwide.
With this software, you can connect more easily with citizens by providing them with an easy self-scheduling platform, personalize booking experiences with the user data, customize the notifications and department info, and overall improve the quality of your services. This online governmental scheduling software has a free plan that works for a limited number of services people can book online.
Clerk’s Office
Even though being a premium-only solution, this government scheduling software is one of the most popular and used in the US, popular among villages and large cities alike. Their pricing is based on two factors – the population size of the state and the number of modules selected, with the ability to start small and then scale over time. The same GovPolit brand also offers various solutions tailored for local government administration software, IT departments, courts, and more.
Since it’s created specifically for governmental tasks, they take very good care of security and submission of documents from open records requests. Just like any meeting scheduling software, the Clerk’s Office software allows citizens to book appointments online directly from the official government website to obtain various licenses, and permits, and book events.
The software supports automatically scheduled reminders and follow-ups. All government departments have digital records linked to specific properties, allowing every employee to see all past and present information for that property in one place.
Schedulat (Free)
A free plan of Schedulat, a free online governmental scheduling software, can be used for the needs of just one official that offers a maximum of 5 services and sends 50 mails a day. Of course, more expensive plans offer more features, but your staff can create a personal account for everyone and that can work in some cases.
It offers the creation of a modern online booking form, where citizens can choose the needed meeting time. If you also provide virtual meetings, this software allows you to connect to Zoom or Google Meet for online appointments. It has a rather very standard set of features you’d expect from online appointment software.
Setmore (Free)
Setmore is a popular name in the constellation of appointment booking software for business and other needs. Its free plan covers up to 4 users, unlimited meetings and appointments, and customized notifications.
This software makes it super easy to professionally display the department’s services and availability on your website booking page, enabling your audience to self-schedule online appointments. When a booking is confirmed, the details land in your calendar, and a citizen is notified. Setmore is a very powerful choice because it provides enterprise-level shielding tools, staff management, and security for virtual and one-to-one appointments.
OskarOS (Free)
OskarOS is a brand-new developing software for smooth governmental scheduling that has a free plan, which is limited to 100 bookings per month and up to 3 resources and booking options. It’s a bright and modern online scheduling tool that deals with bookable resources (your services) and tailor-made booking durations and calendars.
The software allows you to manage customers, staff, resources, bookings, and payments in one place. You can use the software on the official website as well as a solo official without a website, with flexible booking links in whatever way you prefer.
JRNI
This is another multi-purpose appointment software that has a solution for the governmental sector, which is advertised as a citizen engagement platform that works with in-person and remote appointments, virtual queues, and events. A built-in JRNI’s industry-leading analytics tool, your institution can deliver the services that drive engagement.
JRNI’s AI handles everything from emails and texts to finding the perfect time and person for appointments, including timing and location negotiation, customer-to-agent matching, calendar booking and re-booking, emails, SMS, chat, and more. As for the particular tools, JRNI supports Microsoft Outlook, Salesforce, and more real-time integrations. Even though it’s not totally free, customers who get a quote report much lower fees.
Ready to Choose the Best Online Government Scheduling Software?
Many software for citizen management and governmental institutions share the same features, such as online booking forms, email notifications, or file uploads while submitting an appointment request. Some, like Clerk’s Office, are deeply tailored to the needs of the local governments, but there are no free plans; others, like BookingPress or Appointy, are created for more diverse needs and may lack features for governmental instructions, but they offer free versions and tons of tools to manage appointments and manage citizens. After all, we recommend testing any software before using it in your office.
