Customize Custom Fields

BookingPress allows you to add and customize custom fields in your booking form so you can collect extra information from your customers based on your business.

In this guide, you’ll learn how to add fields, control visibility and use advanced features like conditional logic and prefilled data.

How to Manage Custom Fields in BookingPress

To start customizing fields, go to the BookingPress → Customize → Custom Fields.

The Custom Fields page is like a drag-and-drop form builder where you can easily add or modify form fields. 

By default, BookingPress comes with default fields that cannot be deleted:

• Full Name
• First Name
• Last Name
• Email Address
• Phone Number
• Note
• Terms and Conditions
• Username

However, you can make them required or optional. Or simply control their visibility. 

How to Make Fields Required or Optional

Each form field inside the Custom Fields page comes with a Required toggle.

• Enable → Field must be filled before submission. 
• Disable → Field becomes optional. 

You can even make the email field optional if you don’t want the client’s email. However, remember if Email is not required, no WordPress user will be created during the time of booking.

What Custom Field Types Can You Add?

From the “Form Elements” on the right panel, you can add all the custom form field types. 

Simply drag and drop these custom booking forms as you see fit, as many times as you want. Or you can also just click on it to add it at the bottom of the booking form.

Here’s the quick overview of all the custom fields available in BookingPress: 

Field Type	Use Case	Example
Text	Single-line input	Company name
Textarea	Multi-line input	Message or notes
Checkbox	Multiple selections	Services, preferences
Radio	Single selection	Gender, service type
Dropdown	Select one option	Country, category
DatePicker	Select a date	DOB, event date
File Upload	Upload documents	ID proof, CV
Password	Secure input	Account creation
Repeater	Multiple entries	Group bookings
Signature	Digital signature	Consent/approval

1. Text Fields

If you want any information in a single line, for example, the firm’s name, then you can drag & drop this custom field, and can ask your clients to add their firm’s name in a single line.

2. Textarea

If you are going to need information that is more than one line or let’s say about a paragraph, then this field will help you to get that. In short, it’s a multiline text area field.

3. Checkbox

This option will help you to provide a list of options from which the user may select any number of choices, including zero, one, or several.

4. Radio

This option will help you to provide a list of options from where the user will be able to select only one option from the number of choices the admin provided.

Furthermore, you can customize the option’s label by clicking on the Field Options icon next to Field Settings icon on Radio field. 

This will option a Manage Options popup box where you can either use the preset values or add your own custom values. 

5. Dropdown

The dropdown helps to allow the users to choose one value from a list of options at a time.

6. DatePicker

A DatePicker works as a pop-up calendar from which the user can select a date from a calendar from any past event or upcoming event.

7. File Upload

Through the file upload field, the customers will be allowed to upload the required files while booking an appointment. For example, an ID proof, or a CV, etc… Files can be uploaded based on the extensions set by the admin such as .jpg, .png, .gif, .jpeg, .ico, .txt, .doc, .docx, .pdf, .csv, .xls, .xlsx, .ods, .odt, etc… You can set different extensions to upload various files which are supported by WordPress.

With version 5.0, the system now allows multiple file uploads, and a maximum file upload limit can be set. For example, if multiple file uploads are enabled, you can restrict customers to upload up to 4 files per appointment.

8. Password

The Password field in Custom Fields lets you add a password field inside the booking form. However remember you can only add this field once. 

9. Repeater Field 

Repeater fields are used in conjunction with the “Multiple Quantity” module to gather information about more than one member when a single appointment is selected for more than one person.

Setup Repeater field

First, activate the “Multiple Quantity” Addon to use the repeater field. Please follow the below steps.

1. Navigate to WordPress Dashboard → BookingPress → Add-ons → Multiple Quantity addon. 
2. Now Click on the “Activate” button.
3. You can see the repeater field on the left side after activating the “Multiple Quantity” module. 

You can drag all the fields except the following in the repeater field.

• username
• password
• terms_and_conditions
• multi columns

Client Experience

A repeater field will repeat the fields based on the quantity selected with the “No. of persons” option.

One more thing: If the Email Field is Full Name, First Name, Last Name, and Email Fields are set to “Not Required” and no data is entered while booking, or if all these Fields are set to Hidden with the Username Field, then no Customer details with an appointment will only be displayed with Customer Phone Numbers.

10. Signature

The Signature field type allows you to collect a customer’s handwritten signature directly through the booking form. This can be useful for scenarios where you need customer consent, authorization, or acknowledgment as part of your booking process.

Customer Fields from BookingPress Settings

If you have already created Customer Fields from BookingPress → Settings → Customers, those fields will automatically appear here under the “Customer” section.

You can directly:

• View all previously created customer fields. 
• Add them to your booking form as custom fields. 
• Reuse them without creating new fields again. 

 Here you can add these fields as the Custom Fields. 

How to Configure Individual Field Settings (Gear Icon)

Each custom field in BookingPress comes with a settings popup that allows you to fully control how the field behaves and appears.

To access this, simply click on the Field Settings (gear icon) on the field. 

Inside this popup, you will find the following options:

Label

This is the name of the field displayed to users.

Placeholder

Helper text shown inside the field (e.g., Enter your full name).

Minimum / Maximum

Set limits for input values (used in number or text-based fields).

Error Message

Custom message shown if the user enters invalid or missing data.

Meta Key

A unique identifier for the field.

This is important for:

• Prefilling fields via URL
• Advanced integrations

Field Visibility

You can control when a field appears using visibility settings. Click the settings icon on a field and choose:

• Always (default)
• Show based on specific service
• Show based on specific staff
• Show based on specific location
• Show based on another field’s value
• Hidden

For example, if a client selects,“Tutor will travel to client”, then you can show an Address field conditionally.

CSS Class

Add custom CSS classes to style this field using custom design rules.

How to Organize Fields Using Columns

If you scroll down the Form Elements, you’ll see the Columns section. 

With columns, you can add and divide the fields into different sections, structuring your form layout. 

You can divide the section by:

• 2 Columns
• 3 Columns
• 4 Columns

This helps create a more organized and user friendly form layout.

Prefill Custom Fields Using URL Parameters

BookingPress allows you to use URL parameters to send prefilled data into fields. 

For this, you need the field’s meta key, which can be found in BookingPress → Customize → Custom Fields. 

Now click on the Gear icon on the right side of the field to find the meta key.

Copy the key and add it to the URL as a placeholder, like this:

www.yoursitename.com/book-appointment/?metakey=Hello

When this link is used, it will prefill the data “Hello” in that particular field directly. The above link is for demonstration purposes only.

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